Shipping policy
Orders are processed within 5-7 business days
You will receive a confirmation email once your order has been dispatched.
Estimated delivery times
United Kingdom
5 - 7 working days
International
5 to 14 working days
Delivery times are estimates and may vary depending on location, customs processing, and carrier delays.
Shipping delays
We are not responsible for delays caused by postal services, couriers, customs, or events outside our control.
Lost or delayed orders
If your order has not arrived within the expected timeframe, please contact us at:
hello@theskinnerbrothers.com
Incorrect shipping details
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Customs and import charges
For international orders, customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer.